Beotel ERP

Case study project preview

Internet Service Provider (ISP)

Unified ERP platform for efficient ISP operations and network management.
  • Team

    6
  • Duration

    12 Months
  • Country

    Serbia
  • Industry

    Telecommunication

Centralized ERP Platform for ISP Operations

ERP system for running wireless provider company. System had a complete accounting module, managing users remotely, and services for auto disconnecting and connecting of users based on their payments.

Running and maintenance of base stations, load balancing of users and traffic. Communication with FREE Radius server to be able to control wireless base stations and traffic.

Client used three separate systems to cover these features and everything was done manually. After our delivery client was able to handle a much bigger workload.

Smart food waste prevention system in use

Tech Stack

JavaScript / TypeScript (Node.js, React Native)

JavaScript / TypeScript (Node.js, React Native)

Spring Boot

Spring Boot

HTML5

HTML5

CSS3 (SASS, LESS)

CSS3 (SASS, LESS)

MySQL

MySQL

Challenges

  • The client operated three disconnected systems, requiring extensive manual work.

  • No automated process for disconnecting/reconnecting users based on payment status.

  • Difficulty managing base stations, user load, and traffic balancing.

  • No unified communication with FREE Radius for service and traffic control.

  • The existing setup limited the client’s capacity to scale.

Challenges of the project

Solution

  • Developed a fully integrated ERP system tailored to wireless provider operations.

  • Implemented a complete accounting module.

  • Built remote user management features with automated service suspension/activation based on billing.

  • Enabled base station monitoring, maintenance tracking, and load balancing.

  • Integrated seamless communication with FREE Radius to control user access and traffic.

  • Replaced all manual processes with automation to reduce errors and labor time.

The solution in use

Benefits

Benefits of the solution and partnership with IT Engine

  • Dramatically improved operational efficiency.

  • Transition from manual tasks to automated workflows.

  • Centralized control of accounting, users, and network operations.

  • Better load distribution and traffic management.

  • The client became able to support a substantially larger user base.

  • Smoother internal processes and reduced risk of service disruptions.

What our client said

BeotelNet

I know Bojan personally and I had no hesitations when we needed help. Their team was here to analyze what we do and how do we do it before starting working on a solution. After a long year of meetings and development, they did the same on delivery, which helped a lot with the transition from the previous setup.

Ivan CigulovCEO

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